This can happen if clients have been incorrectly mapped in Ignition or if your ledger has changed. You cannot create or edit a transaction with a deleted customer.Īn invoice cannot be created as the client is mapped to a customer in Quickbooks Online that has been deleted. The customer you have specified has been deleted. For the most common errors, we have documented below why they occur and what you can do to rectify them.Īfter taking the appropriate actions, try to re-send the invoice if it is un-deployed (if it is an invoice deployment error) - or contact our support team to re-run invoice reconciliation on your account (if it is an invoice reconciliation error). If your invoice has failed to generate in your Quickbooks Online ledger or failed to reconcile after payment is disbursed to you, there may be an error reported by Quickbooks Online to explain why.Ĭurrently, you can review any Quickbooks Online errors on the 'History' tab of a Classic Proposal or the Activity log for a proposal created with the New Proposal Editor.
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